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Dedicated Client Care Department - Complaint Procedures

Complaints

 

Duncan Lewis Solicitors is committed to providing a high standard of legal service to all our clients.

 

However, if you are unsatisfied with any aspect of the service you receive, complaint handling procedures are in place to manage your concerns.

 

We request that complaints are made in writing and addressed to:

 

Nina Joshi
C/o Client Care Team
Duncan Lewis Solicitors
Spencer House
29 Grove Hill Road
Harrow on the Hill
HA1 3BN

 

Alternatively, please contact our switchboard on 020 7923 4020 and ask to be put through to the Client Care Department. Your complaint will be formally acknowledged and the full complaint procedure will be explained to you.

 

A copy of our full written Complaints Policy and Procedure is available on request and can be obtained by completing our online enquiry form, or by contacting our switchboard who will refer your request to the Client Care Department.

Call us now on 033 3772 0409 or click here to send online enquiry.
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