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£14,000 penalty for café/bakery, after mouse infestation and poor hygiene puts customers at risk of food poisoning (25 May 2017)

Date: 25/05/2017
Duncan Lewis, Personal Injury Solicitors, £14,000 penalty for café/bakery, after mouse infestation and poor hygiene puts customers at risk of food poisoning

Manchester City Council has prosecuted a café and bakery, after it was found to be infested with mouse droppings, causing a risk to public health.

At Manchester Magistrates Court, Wong Wong Bakery Limited – the owners of Wong Wong Café and Bakery, situated at 1-7 Gorton Road in Gorton, Manchester – was fined £12,000 for six separate food safety offences and ordered to pay costs of £2,388.18.

On 17 March 2016, officers from Manchester City Council’s Environmental Health team visited the Wong Wong Café and Bakery in Gorton, to carry out a routine food safety inspection.

The inspection revealed serious issues, such as evidence of mice activity and greasy and dirty conditions. Mouse faeces were found in the serving and kitchen areas, under shelving and around the wok-range – as well as in the washing up area and under a chest freezer.

Several holes were observed at the premises that could allow access for vermin.

Surfaces of the walls, floors, canopy, wok range, shelving, chopping boards, duck ovens, and fridges were all found to be greasy and dirty.

The cloths and sponges in use were also unsanitary and needed replacing – and a large quantity of raw duck had been left on a draining board next to the sink, creating a risk of cross-contamination to the clean bowls and other food containers stored beneath.

Following the inspection, the company agreed to voluntarily close the business until such time as the infestation was under control and the cleaning standards and food safety practices were improved.

The café and bakery re-opened on 23 March 2016, when environmental health officers were satisfied the pest infestation was under control – and that improved food safety practices and procedures were in place.

After sentencing, Manchester City Council executive member for neighbourhoods, Councillor Nigel Murphy, said:

“All food businesses need to understand the responsibility they have to their customers, who rightly expect all cafés and restaurants to maintain the highest standards.

“The complete disregard for hygiene displayed by this company is frankly unacceptable, which is illustrated by the severity of the fine.

“This case should serve as a warning – our inspectors are out there and will not hesitate in taking action to protect the public.”


Duncan Lewis Personal Injury Solicitors

Duncan Lewis Personal Injury Solicitors can advise those who have fallen ill with food poisoning caused by negligence – including on package holidays – on how to make a no win no fee claim for compensation.

Food poisoning claims have to be made within three years of illness or diagnosis of illness – children can claim compensation for food poisoning up to the age of 21, including claims involving:

  • Amoebic dysentery
  • Campylobacter
  • Clostridium Perfringens
  • Cryptosporidium
  • E.coli
  • Leptospirosis
  • Listeria
  • Salmonella
  • Shigella.

  • For expert legal advice on no win no fee Food Poisoning Claims, call Duncan Lewis personal injury solicitors on 0333 772 0409.


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