Croydon town centre store Poundworld has been prosecuted by Croydon Council after a customer reported signs of a rodent infestation on the shopfloor.
On visiting the store, environmental health officers discovered an out-of-control infestation – the shop was dirty and littered with mouse droppings, food on display was gnawed and rodent urine and faeces was found over packaging and products.
Some products had signs of gnawing on her packaging, but these had been “repaired” with adhesive tape and returned to the shop shelves for sale.
As well as the shopfloor, the basement and storage areas were also found to be contaminated with mouse droppings – while some areas were in darkness, with very poor visibility.
The goods lift was also found to be out of commission, leaving staff members having to manually carry goods up to the shopfloor – no risk assessment had been carried out for this activity.
Additionally, there was no hot water, as well as inadequate heating and poor housekeeping, which resulted in stock being left in a haphazard and dangerous manner.
Officers consulted with the store management, who agreed to cease the sale of food immediately.
On Monday 23 May at Croydon Crown Court, Poundworld – based in Croydon town centre – admitted five food safety offences and two breaches of health and safety at work regulations.
The case was adjourned for sentencing until September.
Croydon Council’s director of safety, Andy Opie, said:
“It’s shocking that a large, well-established town-centre store can let matters of food safety and the wellbeing of its staff slip to such a degree.
“Such was the store management’s level of complacency toward these matters, the health of shoppers from contaminated food – and of staff by the Health & Safety Act offences – was put at risk.
“Thanks to the diligence of our food safety team, the rodent infestation has been eradicated – and Poundworld has taken the necessary actions to put right the health and safety measures.”
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