Individuals for whom the Home Office or any of its subcontractors are responsible for can now raise direct queries in relation to the retention and processing of their personal data, thanks to the actions of one brave claimant instructing Duncan Lewis Solicitors.
A claimant, referred to under the anonymous cipher of EDC, was a victim of trafficking who received care under The Modern Slavery Act 2015 – Statutory Guidance for England and Wales. The Salvation Army, as the organisation contracted under the Modern Slavery Victim Care Contract (MSVCC) was primarily responsible for providing regular care to the claimant. The extent of the claimant’s needs, having been the victim of severe physical and sexual exploitation, were such that she required supervision on a 24/7 basis. This was not initially provided and the claimant challenged the arrangement, which failed to protect her from her vulnerabilities.
The arguments raised by the claimant in relation to her care led to interim relief being granted. However, over the course of the proceedings she noted that there was an inappropriate recording and sharing of information irrelevant to the proper exercise of the Home Office’s functions under the National Referral Mechanism (‘NRM’) and the Recovery Needs Assessment (‘RNA’.) It appeared that upon a claim being made in relation to our client’s care, the SSHD would request the full file of data from the Salvation Army’s central database, with no regard for its personal nature, its relevance to the claim, or whether or not in amounted to Legally and Professionally Privileged communications (‘LPP’).
In July 2020, the claimant filed a new claim for judicial review challenging this retention and sharing of her data in the absence of a Data Protection Impact Assessment (‘DPIA’). She challenged this on the basis that it breached statutory duties, as well the right to a private and family life under Article 8 ECHR and the common law right to communicate confidentially with a legal advisor. The claimant also contended that this was contrary to data protection principles within the General Data Protection Principles, and that the policy framework permitted or encouraged unlawful acts.
The initial position of the SSHD was that support workers in sub-contracting bodies are merely agents of the SSHD and that therefore, LPP would not apply. However, in September 2020, permission was granted to apply for judicial review on all grounds raised by the claimants. The claim was subsequently settled by the SSHD, accepting that the protection offered by LPP is absolute at common law, and that she did not have the right to gather and access such information. The claimant received damages of £5,000 and had the data about which she was concerned completely erased.
Subsequently, two new pieces of policy guidance were introduced by the SSHD to provide guidance on how to handle both data requests as well LPP. Prior to this challenge, there was no guidance for both Home Office and Salvation Army caseworkers on how data requests and legally privileged information (LPP) was to be handled. Indeed, the Competent Authority’s Management Board conceded that there was “minimal guidance” on data processing generally for the bodies contracted to provide care. The new policy guidance entitled Modern Slavery Victim Care Contract Guidance Document – Data Request Guidance (May 2021) and MSCVCC Guidance – Data Protection – Legal Professional (September 2021). This guidance introduced new safeguards and restrictions on both the recording of and access to information derived from trafficking victims, including strict constraints on the recording of LPP information and provisions designed to prevent the SSHD from being sent by contractors or otherwise accessing information of that kind.
If you are receiving care under the MSVCC, or dealing with the Salvation Army or any similar subcontracting body under Home Office systems, you can directly raise concerns about how your data is being retained, processed or used. For example, you can verbally or preferably in writing request a full file of papers from the Home Office or the Salvation Army. Additional questions you can ask, which have been raised and answered on previous occasions, include the following: