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Birmingham City Council housing staff recognised for excellent service (19 October 2015)

Date: 19/10/2015
Duncan Lewis, Housing Solicitors, Birmingham City Council housing staff recognised for excellent service

Birmingham City Council staff and contractors who have given excellent service to social housing tenants have been recognised in an awards ceremony in Birmingham.

The Performance Monitoring Group (PMG) comprises tenants from the City Housing Liaison Board. The PMG scrutinises service performance and made their decision based on which services performed well, met or exceeded targets for 2014 -2015.

The PMG held the awards ceremony at the Council House to recognise and celebrate the work of excellent contractors.

Joan Goodwin, Chair of City Housing Liaison Board, said:

“This year, the PMG awarded an amazing 18 gold and 15 platinum awards.

“To receive a platinum award, you must achieve four consecutive gold awards – so it’s wonderful news that more of our contractors and local teams are achieving the platinum standard.

“This is great news for the city and great news for tenants.”

Platinum winners include Birmingham City Council’s repairs teams, rent team, estate management team, capital works team, repairs contractors, Birmingham Municipal Housing Trust and HRA Finance.

There were also individual awards for nine council officers – including the service director for housing transformation Rob James, and the council’s cabinet member for Neighbourhood Management and Homes, Councillor John Cotton.

Earlier in October, Cllr Cotton launched a new scheme to coordinate groups which help the homeless, in order to provide more effective and targeted support.

The Homeless Outreach Accreditation Scheme brings together around 25 voluntary organisations in Birmingham with a shared commitment to helping homeless people.

At the launch, Cllr Cotton said:

“There are lots of voluntary groups across the city involved in supporting homeless people.

“These groups do a brilliant job of providing basics, like food and blankets – but there is so much more we could do if we all worked together.

“Every time groups engage with homeless people, we think there is an opportunity to provide additional support that might be needed like medical help with mental health issues, alcohol or drug addiction – or advice on how they can secure a roof over their heads and avoid sleeping rough.

“By bringing voluntary groups and registered charities together with statutory services, we can look at helping people in a more effective way – coordinating with outreach and medical support and avoiding duplication of food runs, too.”

Duncan Lewis Housing Solicitors

Duncan Lewis housing solicitors can advise on a wide range of housing matters, including Local Authority housing, tenancy agreements, homelessness and council’s obligation to re-house, Landlord and Tenant disputes relating to rented property – and unlawful eviction or malicious eviction of tenants in the private sector or social housing.

Duncan Lewis is also a leading firm of Legal Aid housing solicitors and can advise on:

• Disrepair of rented property
• Housing benefit
• Nuisance neighbours.

For expert legal advice on housing law call Duncan Lewis housing solicitors on 020 7923 4020.


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