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Care home group prosecuted after dementia patient falls to their death (9 June 2017)

Date: 09/06/2017
Duncan Lewis, Legal News Solicitors, Care home group prosecuted after dementia patient falls to their death

The Health and Safety Executive (HSE) has prosecuted a care home after an elderly resident with dementia fell from a first floor window and died.

Guildford Crown Court heard that the 87-year-old woman was staying at the Coppice Lea Nursing home in Surrey, owned and managed by Caring Homes Healthcare Group Limited.

In the early hours of 3 October 2013, the woman fell approximately four metres through a window in her room. She was reported missing at 1am and found two hours later, but was pronounced dead at the scene.

A Health and Safety Executive investigation found that the window restrictor in place – which normally prevents the window from being opened fully – was easily overridden and was not fit for purpose.

At Guildford Crown Court on Wednesday 7 June 2017, Caring Homes Healthcare Group Limited – of The Colchester Business Park in Essex –
pleaded guilty to breaching Section 3(1) of the Health and Safety at Work Act 1974.

The company was fined £450,000 and ordered to pay costs of £14,762.44.

After the hearing, HSE Inspector Rebekah Dunn said:

“It was clear from our investigation that the window restrictor was simply not doing the job of preventing the window from opening.

“It is alarming and tragic that an 87-year-old woman with dementia was able to defeat it.

“Caring Homes therefore failed to ensure the woman’s safety, which is particularly important given its unique position of trust.

“All windows that are large enough for people [to pass] through should be restrained sufficiently to prevent such falls – the 100mm benchmark should only be allowed to disengage using a special tool or key.”


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  • Falls from height claims usually have to be made within three years of injury or diagnosis of injury – children can make personal injury claims up to the age of 21.

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    For expert legal advice on no win no fee Falls from Height Claims, call Duncan Lewis personal injury solicitors on 0333 772 0409.

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