In the Press: Duncan Lewis Featured in Legal Futures on AI in Legal Aid (27 April 2026)

Duncan Lewis Solicitors has been featured in Legal Futures, highlighting how artificial intelligence is transforming the delivery of legal aid services across the firm.

The article explores how Duncan Lewis, the UK’s largest provider of legal aid, is integrating AI into its day-to-day practice to improve efficiency and sustain publicly funded work in the face of ongoing financial pressures.

Earlier this year, the firm introduced the LexisNexis Protégé system across its 220 lawyers and appointed a dedicated AI governance lead to oversee its responsible use. The technology is already playing a key role in high-volume areas such as housing and immigration, enabling lawyers to streamline administrative tasks, accelerate legal research, and strengthen case preparation.

Practice Director Jason Bruce told the platform AI is helping lawyers save valuable time on drafting and research, allowing greater focus on strategy and client care—an essential development in a sector where resources are often stretched.

Lawyers across the firm report tangible benefits. Trainee solicitor Miranda Quashie noted that AI has enhanced the quality and speed of her work in housing cases, particularly when supporting vulnerable clients facing disrepair or eviction. Similarly, immigration solicitor Gabor Nagy highlighted its ability to quickly analyse Home Office decisions, enabling faster and more effective merits assessments.

The feature underscores Duncan Lewis’ continued commitment to innovation in legal aid delivery—demonstrating how new technology can support lawyers while maintaining a client-centred approach. As Jason Bruce emphasised, AI is not a replacement for legal expertise, but a tool that enhances it, ensuring lawyers can continue to provide high-quality representation to those who need it most.

Read the full article on the Legal Futures website.

Duncan Lewis Solicitors is ranked Top Tier by both Chambers & Partners and The Legal 500, has won numerous industry awards including LexisNexis Law Firm of the Year 2024, is recognised for its commitment to diversity and inclusion, and is listed among The Times Top 250 Law Firms in the UK.