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Care Providers

Care Providers


Who is my regulator?


As a care provider registered with the Care Quality Commission (CQC), you are subject to regular inspections and difficulties in maintaining that registration.


Care providers regulated by the CQC include:


  • Clinics,
  • Community services,
  • Doctors/ GPs,
  • Dentists,
  • Home delivered care services,
  • Hospices,
  • Hospitals,
  • Mental Health services.


How does the CQC moderate me?


The inspections which take place take a snapshot of your service, in some cases producing inaccurate results, causing an unsatisfactory rating which may risk the future of your service.


In spite of the very different health and social care service you provide within each of these specialties, the CQC uses the same method of rating for all care providers. They rate each of the following in an extended RAG rating:


  • The safety;
  • Effectiveness;
  • Caring quality;
  • Responsiveness; and
  • Leadership of the care you provide.


Alongside that rating system the CQC also monitor specific services according to the type of care you provide. As a care provider with a vast array of services, you will be rated with focused inspections which can make the inspection process far more complex.


How can Duncan Lewis help me as a Care Provider if the CQC brings proceedings against me?


Duncan Lewis Regulatory Fitness to Practice department has in-depth experience in CQC rules and orders for all health and social care providers, such as the Health & Social Care Act (2008) which was updated with regulations in 2014 which details methods of safeguarding and good governance they ask care providers to adhere to.


Duncan Lewis can advise on any professional regulatory query you may have in regards to the Care Quality Commission. Should you have been given an unsatisfactory rating which you wish to appeal, we can advise you on that process and take action to resolve the matter quickly to ensure the running of your care service.


It is important you seek legal advice as soon as possible in keeping with the time frame of appeals.


If you are a care provider undergoing inspection by the CQC or you have received an unsatisfactory rating or wish to challenge a rating you have received, contact Duncan Lewis Regulatory Fitness to Practice solicitors on 0333 772 0409.


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